Clear, actionable feedback is a gift.
And at the end of each calendar year, our clients generously take a few minutes to share their candid feedback during our Annual Client Feedback Survey.
Our survey results tell us what we're doing well and should keep doing, and show us where there are opportunities for us to do things differently.
Here’s what we heard at the end of 2021–and what we’re planning for 2022 to better serve you, too.
Read MoreOn Day 1, I decided Forthright would have a focused niche in the child and family space, which meant the teammates who joined me would need to be rockstar caliber. Every single teammate would need to have an extensive background in the issues facing our kids and families today—from early childhood education to teacher professional development to youth mental health.
Read MoreThe other day on LinkedIn, I saw a quote that was something to the effect of “businesses are only as good as the people in them.” As I reflect on Forthright’s anniversary this year, that rings more true than ever before. At the heart of a successful business is...humans.
Read MoreDelivering and receiving kind, respectful yet candid feedback is how we grow together, what we should keep doing, and where we can stretch or innovate. To that end, each year we do an Annual Client Feedback Survey where we ask our clients to help us continually improve. This year’s results were a bright spot in a tough year. Here are a few takeaways.
Read MoreAs our clients know, when we’re billing hourly on a project, we charge more for work requested to be performed outside of our business hours. We’re upfront and transparent about it from the beginning of the relationship. Let’s talk about why we do it.
Read MoreI am outraged that black people like George Floyd, Ahmaud Arbery and Breonna Taylor are being killed, and without accountability. It is ugly, it is uncomfortable, and we do not get to turn away. I am committed to using my privilege and my platform to create a better world.
Read MoreWe asked our clients to tell us what big challenges they’re facing in 2020, and what they’re looking forward to learning.
Read MoreIt snowballed, I loved the work I was doing and voila! Forthright was born. We grew and grew, and here we are. See...that simple! But that’s not the real answer. That’s the convenient answer.
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