“What are the best interview questions to ask a candidate for your open communications director position?”
“How do you manage a communications workload when you’ve got someone out on parental leave?”
“Who do you tell once a communications teammate gives you notice that she’s leaving your organization for a new job?”
We answer all these questions and more in our new FREE guide to hiring communicators.
A logic chain is a tool your team can use to align around:
what you want your audiences to understand about your work;
what you want your audiences to believe as a result of what they understand; and
the specific, concrete action you want your audiences to take.
Starting with a logic chain when creating a strategic communications plan or before conducting a communications audit ensures your messaging and strategies are laser focused on your end goal.
Here’s a full visual (and examples!) for how the logic chain works.
Read MoreHere’s a conversation I’ve had many times throughout my career:
🙋Executive director: How big should my communications team be?
🤔Me: Well… that depends. How much of your mission relies on convincing people to take action?
We’ve seen it all: 10+ person communications teams, and one part-time person communications teams. A one-person shop could be perfect for some organizations, while others need the full comms squad. Here are the key points to consider as you decide how to invest in YOUR headcount.
Read MoreI really like being a company founder and CEO. But my CEO position isn’t the most important thing about me. Instead, my most important roles are friend, daughter, wife, volunteer, potter and neighbor.
I love what I do all day for work – but the person I am outside of work is much more important to me. And that’s exactly the way it should be.
In fact, the time I spend outside of work caring for myself, my communities and my family makes me a BETTER CEO and a more effective communicator.
So when I started Forthright five years ago, I made a commitment to myself that my roles outside of work would be honored as important, if not more important, than my roles AT work. That’s what sparked our policy of charging more for work we perform outside of our business hours.
Read MoreI can think of a handful of my birthdays (or my wedding with Dan) when I looked around the room and all of the most meaningful people in my life were in one place.
Last Friday night, in New York City, I was honored to have the professional version of that experience when SO MANY Forthright teammates, both past and present, gathered together to celebrate our agency’s 5th anniversary.
Read MoreWhat happens when your brand (like your name, logo, colors and tagline) no longer fits who your organization is, and the vision of what you’re working towards?
It’s time for a rebrand.
At Forthright, we adore rebrands. They are some of the most fun projects we work on!
Here we break down three key elements to a successful rebrand using a recent project we worked on with Positive Childhood Alliance North Carolina (formerly Prevent Child Abuse North Carolina) as an example so you can see how the steps play out.
Read MoreLove them or hate them, we can all agree on one thing – coalitions Get. Things. Done. And all high-impact coalitions have at least one factor in common: they effectively communicate with their audiences at all stages of the coalition lifecycle.
At Forthright, we’ve worked with a number of coalition partners (some that are just starting up, and others that are well established.) We know that bringing the right communications strategy at the right time can help you have even greater impact. That’s why I’m sharing communications tips for every stage of your coalition!
Read MoreOne of the most common questions I get when a potential client reaches out about a project is: who am I going to work with? So today I’m pulling back the curtain on how we put together a team for a client account.
First, our NPS score, a universal score of customer satisfaction, remains nearly double that of the average consulting firm. In fact, for the third year in a row, we saw our NPS score go up!
Our NPS is one of our “north star” measurements, so I’m thrilled by this result and excited we’re maintaining our superstar streak year-over-year.
This year, 100 percent of our clients strongly agree that we make them feel important, and 100 percent of our clients strongly agree that we’re fun to work with.
Read MoreIn 2023, we fought politicians working to dismantle public education. We battled funding cuts that impact kids and families. We’ve had our hearts broken daily from escalating violence in Israel-Palestine, Sudan and Ukraine. We demanded paid family leave for all. We struggled to re-envision child care in America. We supported leaders who are exhausted and overwhelmed. Through it all, we’ve remained dedicated to dismantling structural oppression for children and their families.
Read MorePumpkin spice lattes may be taking over our world, but we're already thinking about the spring and making 2024 the best year yet. That's why – by popular demand – we're opening our training opportunities for 2024! Our trainings have been called “an excellent investment." Also: “polished and downright perfect." Here’s a (sampling of) what we’re offering starting in January.
Read MoreWe’re headed to Charlotte this weekend for the National Black Child Development Institute’s national conference! Forthright’s own Michael Ramsey is joining our partners with the North Carolina Coalition for Inclusion, Not Expulsions at the conference. Michael is presenting alongside Coalition members Dr. Valerie Jarvis McMillan of North Carolina State A&T University, and Dr. Nina Smith of North Carolina Central University. They’re sharing about a topic that affects all of our communities: eliminating racial inequities in suspensions and expulsions in early care and education settings.
Read MoreWhen I meet a potential client for the first time, they often ask what our company core values are. I love that question, because we recently gave Forthright’s values a spring cleaning. Our updated set of values are a combination of what those in the leadership biz would call “core values” (cornerstones of deeply ingrained principles we hold dear), as well as “accidental values” (values that came about more spontaneously and reflect our teammates’ personalities as we’ve grown these past four years).
Read MoreOur besties know we *love* feedback. We always want to hear from YOU – the nonprofit and foundation leaders, the communicators, the public school superintendent, our PIOs – about what will make YOUR life easier.
You’ve shared that you know we have great resources – but sometimes have a hard time finding them. We heard you. That’s why we created a brand-new, easy-to-search resources page!
Read MoreA couple of weeks ago, my colleagues and I were reminiscing about “how PR used to be.” In addition to making us feel – well, like seriously seasoned comms professionals who have seen it all – it made us realize just how different things are.
So then I asked the rest of our teammates how PR has changed over their careers. Here are their answers, just for fun.
Read MoreWe’ve been so lucky to have such a wonderful group of leaders and communicators to grow alongside. Most small businesses fail in the first three years of operation, so this particular anniversary is really meaningful to me personally as a founder.
Read MoreEach year, as we wrap up before the holidays, we take a moment to send out our annual client survey. As part of our commitment to continual improvement, we ask our clients to reflect on what parts of our work together are going well, and what we could do better. And as always, it’s one of my favorite times of year. Feedback is a gift. I’m always so grateful when our clients take a minute out of their busy days to tell us how our work together is going. Here’s what we heard.
Read MoreThere’s a buzz in the air, tempting you with ideas like: “Can we stand up a whole campaign next week? Can we land that shiny New York Times piece? Can we push out all of our fresh data to everyone across digital?”
And maybe, “You know what… we’re gonna need some help with this.”
Ultimately, knowing if and when you're ready to engage a communications firm helps make sure that you’re making a sound investment and sets you up for a solid, successful partnership!
Read MoreEvery couple of months, our all-remote team joins together for virtual happy hours. Or, as my colleague Ashley calls them, snacky hours, since Forthright founder Katie sends us delightful snack boxes to enjoy during these get-togethers.
During our last snacky hour, Katie asked us to come prepared with our favorite ice breaker. Hilarity – and learning about each other – ensued.
Today, I’m sharing more about why community activities benefit your organization – and some of our winning ice breakers, too.
Read MoreWe’re celebrating Forthright’s 3rd (!) birthday this week.
Normally, people call us when they need to bring in the experts.
So we took a page out of that playbook.
To figure out how we should celebrate Forthright’s 3rd Birthday, we called in the professionals…
Read More
