My first job after college was at a PR agency.
I was working with – and I’m not sure how else to phrase this – men’s men. Think: veterans starting their own government contracting businesses, construction CEOs, cybersecurity leaders and more. There was plenty of little lady-ing.
But there were also many, many lessons that I’m still using in my career today, 15 years later. I’m including one of my favorites, and some additional best practices, below.
Read MoreYou know those days where you just want someone to tell you where we're going to dinner?
Sometimes, I get really tired of making decisions – partly because as busy leaders, we make decisions at work all day, every day.
We ask questions such as:
Should we complete this grant application?
Which events should we go to?
Is that conference worth it?
And sometimes, your teammates don’t agree on the answer.
That’s why at Forthright, we use – you guessed it – a data-backed approach to make these decisions.
Read MoreIn our world of child and family advocacy, few communicators have navigated the trenches quite like Marrianne McMullen.
From managing high-stakes crises in the Obama administration to shaping narratives at DC Public Schools – where I had the immense privilege of working for her – Marrianne has spent her career masterfully championing policies that support children and families. Today, she serves as the Director of Communication & Dissemination at Chapin Hall, an independent research and policy center focused on child and family well-being.
To celebrate the two-year anniversary of her book, Persuasive, I sat down with my former boss and mentor to reflect on what it takes to effectively move the needle.
Read MoreAge gaps exist all across the organization.
From your eager intern to your seasoned board members (and your program staff to your executive director), you're likely communicating across up to 40 years of generational differences.
Here are some tips and tricks to help you stay aligned.
Read MoreWhen we launched our research process – the one that led to our new Frenemies + Jargon: Breaking the Habits That Stall Child and Family Advocacy report – I had suspicions about what we’d find.
We heard that as a field, we’re often fake friends.
Let’s break down what we heard and what we can do about it.
Read MoreOur average coaching client is a communications director. For the sake of this blog, let’s call her Chloe.
Chloe typically works at a public school district, a foundation or a nonprofit.
She landed in her director role coming from the policy, program or development team. She may only have a few years of direct communications experience, but she’s a natural.
Most of the time, she’s a team of one, and she’s carrying everything communications for her organization.
That’s where we step in as a coach.
Here’s a behind-the-scenes peek at what we normally help out with.
Read MoreSo, you need to tell your board of directors or your school board some bad news.
First, blerg. Sorry about that!
Second, we’re here to help.
I've had the opportunity to be involved in some excellent examples of how to do this well – and, unfortunately, I’ve also had to help clean up a few, um… shall we say, less-than-stellar attempts.
Here is a key approach that I’ve seen work well over the years.
Read MoreMy cats have me trained.
Yeah, you read that right.
THEY trained ME.
Are we suckers? Oh, absolutely. No question.
Yet, there are some very solid communications lessons to be learned from being a human… trained by… a cat. Here’s what we can all learn.
Read MoreWe’re so used to chasing perfect. Perfection in our work, presenting the perfect image online.
But the thing is, people are tired of perfect. And that needs to impact the way we do our work and the way we advocate. Here’s what’s going on – and what to do about it.
Read MoreI’m the first to admit it: I’m a nerd for data.
If something is going wrong – I want to know why, so I can fix it.
If something is going well – I want to know why, so I can keep doing it.
That’s why I love a good communications audit. Here’s why you should join me in my nerd-dom and hop on the communications audit train.
Read MoreA couple of weeks ago, Zoe and I presented at the Pennsylvania Family Leadership conference. They invited us to speak about the power of storytelling. We walked through how storytelling can make a difference, best practices for setting up (or expanding!) a storytelling program and how to create smart storytelling practices.
We focused on how to ensure family leaders have what they need to succeed in storytelling. One family leader mentioned that while she has shared her story dozens of times, only one nonprofit ever truly prepared her.
That’s why I’m sharing some of our tips below!
Read MoreYour team is working really hard. You know what? I’ll say it. Too hard. They’re surrounded by uncertainty, harm and crises. You’re facing staffing changes. (And we’re seeing an unprecedented spike in leadership turnover, too.) The landscape you’re working in is constantly evolving. It’s so easy for your team morale to take a hit when just one of these things occur.
But when all of them are happening all at once? It’s time to focus on improving your team morale.
You want your team to feel energized and hopeful, knowing their vital role contributes to the bigger picture.
How? Well, here are a few morale-boosters workshops we have hosted for various teams (including our own):
Read MoreToday, it isn’t good enough to just throw your information up on the web and make sure it has the keywords you know your audience searches for.
Instead, you need to intentionally lay out information so that it appears in AI search summaries (like Google's AI overviews) and comes up in the right AI search answers. Recent research from UPCEA shows generative AI tools like ChatGPT, Gemini and Google's AI Overviews shape how people gather information, verify details and form opinions.
You pour massive energy into creating beautiful, data-rich resources for your campaigns. It’s heartbreaking when those tools do not reach the families and policymakers who need them most.
So… let’s fix that, shall we?
Read MoreToo often, we overlook the people who already know us, love us, and can help us accomplish our goals.
It takes an intentional plan to mobilize these champions. As always, we’ve got you.
We’ve included your step-by-step guide for activating your champions at every phase of your campaign below!
Your team is (understandably) dragging.
You can feel them losing sight of your “why” amidst the chaos and changing priorities.
Team meetings are downbeat and everything feels… hard.
You’re not alone. We’re hearing it from organizations just like yours across the country.
That’s why we designed a special menu of 2026 trainings that naturally foster team connection and positivity.
The ultimate success metric is that your team walks away feeling energized, hopeful, and clear on their priorities and vital role in the organization’s future.
Here are a few options for a morale-boosting team training. (Psst – don’t worry, if these don’t feel quite right for your particular team, we can design a custom training just for you.)
Read MoreYou’ve heard me say it a million times: at Forthright, data is queen .
Now in an ideal world, you’d have thousands to invest in focus groups, interviews and robust surveys to help you answer our question. But for most child and family focused nonprofits, that’s simply not possible.
The good news? You don’t need a five-figure budget to get high-quality feedback. You can move away from guesswork by using the experts you already know: your community.
Here are three ideas that won’t break the bank!
In the same way you wouldn't wear pajamas to a keynote speech, an outdated brand can undermine your organization’s credibility. As we enter the new year, it’s time to ensure your visuals – from fonts and colors to photography – match the heart of your mission.
In this post, you’ll learn about:
The Trust Gap: Why outdated visuals make stakeholders wary of your message.
The Brand Audit: 7 critical questions to determine if you need a refresh.
Refresh vs. Rebrand: How to decide between a full visual overhaul (like our work with Positive Childhood Alliance NC) or high-impact small updates.
45-Minute Team Checklist: A step-by-step guide for your next communications meeting to audit your materials and prioritize updates for 2026.
I’ve heard it so often throughout my career: an organization that works with children and families is getting ready to launch a big initiative “just in time for Back to School!”
Eek.
Whenever we’re working on big announcement launches for clients — be it a new advocacy campaign, a report or fresh research — we specifically avoid launching during the last few weeks of August and early September.
Why?
Because the already-crowded media market gets so much worse for our clients during back-to-school season. Every organization and their brother, mother and sister is putting out news, striving to get that front-page placement or attention for their work.
Read MoreWe all have our favorite stats. (Okay, maybe not all of us. But at Forthright, we have our favorite stats. We’re nerds.) One of mine is about what it takes for people to REALLY remember your message. It’s called the Marketing Rule of Seven, and it’s pretty simple.
A person has to see or hear a message about seven times before it starts to resonate. Add to this number (say… 14 times) if your topic is particularly tricky, such as infant mental health or adolescent brain development.
Today, we’re including tips to make sharing that same, powerful message easy.
Read MorePress releases are still a fast and easy way to get your news out to lots of media outlets at once.
They're perfect for announcing simple, factual news, especially when you're short on time and can't send individual pitches.
Here are a few tips and tricks to create an effective press release in 2025 (no fax machine needed):
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