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3 tips for communicating tough topics

When talking about big issues that aren’t disappearing anytime soon, relying on sentimental language, grim details, or an instinctually emotional reaction from audiences can actually do more harm than good. Here are three things to think about when communicating about tough topics.

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Three questions to ask before chiming in — or logging out

When Jon Jon served as Forthright’s social media strategist, his wise counsel about how and when to use our voice on national issues was a guiding beacon for us. Today, Jon Jon joins us for special projects like this one – helping you decide if, when and how to chime in on Big Conversations.

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How to write clearly.

The way we process information in a crisis – like, you know, an ongoing pandemic and wartime – is different. Right now, our attention spans are shorter, and we’re more forgetful, too.

This means that to best serve our audiences, we need to focus on delivering information as clearly as possible.

The key to this clarity? Breaking it up!

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Why I'm proud to be one of Forbes Next 1000

On Day 1, I decided Forthright would have a focused niche in the child and family space, which meant the teammates who joined me would need to be rockstar caliber. Every single teammate would need to have an extensive background in the issues facing our kids and families today—from early childhood education to teacher professional development to youth mental health.

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Our #1 favorite messaging trick...

In many communications initiatives, you just KNOW your target audience is going to find fault with your campaign. They are going to have questions, concerns or downright oppose your work.

Once you explain your vision, they’ll say “what I’m worried about is...” and launch into why they don’t support you. What comes after the “what I’m worried about...” is the concern—in other words, the challenge you need to overcome to gain your opposition’s support.

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Your Fail-Proof Guide to Nonprofit Communication Planning Part One: Jumpstart Your Strategy

Since it’s always our goal at Forthright to help make our nonprofit clients’ and partners’ lives easier, we decided to create an actionable guide to nonprofit communication planning. In this three-part series, we’re sharing all of our secrets. We promise you'll walk away eager to plan and ready for success!

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4 Research-backed Tips to Crafting Motivating Stories

By making storytelling an integral part of your communications, you can build strong relationships with your community, funders and partners. And, you can highlight stories across any channel—sharing them on social media, incorporating story call outs in your annual report or including them when pitching media contacts. Check out our four research-backed tips (and examples) for effective storytelling.

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Instantly Improve Your Outreach Through Empathy

As communicators and leaders, we’re constantly having to put ourselves in other people’s shoes. At the heart of good communication is empathy—anticipating how our audience will receive information, and then customizing our approach based on that. I’m sharing my advice for how to do this here!

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